When you choose which doctor or clinic to go to for varicose vein surgery, it is always good to know what other patients think. This is why testimonials, patient reviews and patient review websites such as Doctify and Trustpilot have become popular.
Unfortunately, results from venous surgery can often look good, only to recur soon afterwards if poor technique is used. This is because poor surgery merely makes the veins clot, looking like they have gone, only to re-appear as the clots dissolve.
At The Whiteley Clinic, our unique Whiteley Protocol® ensures treated veins are permanently “ablated” with no blood clots, reducing the risk of them ever coming back.
However, as review websites ask patients their opinion soon after surgery, good reviews can tell you about the patient experience – but not what really matters – the long-term results!
In the 1990’s, the “Bristol heart scandal” made national headlines.1 Heart surgeons at the Bristol Royal Infirmary were criticised for poor outcomes in babies that they treated.
However, there was an argument between doctors and the public:
After an enquiry, a national database was created. Such a database is called a “medical registry”.
Unlike research or audits which only look at specific groups of patients, a registry monitors ALL patients. In this way, doctors, clinics, hospitals or techniques that give poor results are highlighted. This allows doctors to change their practice, and patients to have confidence in the doctors treating them.
Nowadays, there are many medical registries, not only in heart surgery, but in obesity surgery, cancer surgery, joint surgery to name a few.
Over the last five years, The Whiteley Clinic has been helping The College of Phlebology to develop a venous registry.
Not only do doctors add patient and treatment information, but patients are included as well. Patients add information before and after treatment, and every year afterwards, monitoring both short and long-term results.
Over time, we will find out which doctors, clinics, hospitals and which varicose vein treatment techniques give adequate results and which ones do not. This helps doctors, clinics and hospitals to improve if they need to, equipment companies to make the best devices, and give patients with venous conditions the best information to make educated choices.
The College of Phlebology venous registry has been set up through Dendrite Clinical Systems which has been running registries for 26 years and is a leader in this field. All data is encrypted and stored in the secure servers run by Dendrite.
Having introduced endovenous surgery into the UK and having always been at the forefront of research and development in this area, specialists at The Whiteley Clinic are confident in getting the best possible results, in the short and long term, from our treatments.
As such, we have helped develop the CoP Venous Registry, and add all of our patient data anonymously into the database.
We ask you to join us and consent to allowing the registry to e-mail you questionnaires during your treatment, and then annually afterwards, so that we can ensure that our short and long term results remain excellent, and we can reassure our patients as to the quality of our investigations and treatments.