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Updated February 19, 2026

Delivering outstanding quality - vein surgery

Today, Prof Mark Whiteley gave an invited talk entitled "Delivering Outstanding Quality" in London. He was asked to give this talk in view of the "Outstanding" rating given to the main The Whiteley Clinic in Guildford (http://www.cqc.org.uk/location/1-118339155). The conference was the Independent Healthcare Summit 2017 held in London.


Delivering outstanding quality in venous surgery - Prof Mark Whiteley invited lecture at Independent Healthcare Summit London July 2017


Delivering outstanding quality in venous surgery - Prof Mark Whiteley invited lecture at Independent Healthcare Summit London July 2017


Mark set up The Whiteley Clinic Ltd in 2001 as a centre of excellence for varicose veins, venous leg ulcers, pelvic congestion syndrome (PCS) and other venous conditions. In 2003,  The Whiteley Clinic moved onto the research park in Guildford.


Delivering outstanding quality in venous surgery


Mark explained how over the last 18 years, he and his team had developed venous surgery in the UK. On 12 March 1999 Mark and Judy Holdstock were the first people in the UK to perform endovenous surgery for varicose veins. In 2001, Mark and Judy invented the TRLOP technique for the treatment of incompetent perforating veins. Over the intervening years, The Whiteley Clinic has grown to have branches in Guildford, London and Bristol. Research from The Whiteley Clinic has been presented all around the world and has won many international and national prizes (see: https://thewhiteleyclinic.co.uk/research/prize-winning-varicose-vein-treatments/). Mark and his team are now recognised experts in:



  • varicose veins - diagnosis and endovenous treatment

  • venous leg ulcers - how to cure them permanently

  • pelvic congestion syndrome

  • varicose veins of the vulva and vagina

  • thread veins of the legs

  • Research - the basis of delivering outstanding quality to our patients


Our own original research tells us which of the new techniques works best, how best to use the devices and in which order the veins should be treated. By collating all of our research, we are able to tailor individual treatment programs to individual patients, ensuring each patient gets the optimal treatment regardless of what pattern of venous problem that they have. This approach is embodied in The Whiteley Protocol® - by all of our vascular scientists, doctors and nurses following the same protocol, we can ensure that all of our patients get the very best treatment currently available for their venous problems.          

July 10, 2017