Outstanding care for varicose veins and leg ulcers

The Whiteley Clinic (Guildford) has been rated as an Outstanding service by the Care Quality Commission (CQC) in their report published this week (http://www.cqc.org.uk/location/1-118339155).

With 723 inspections being reported in this same time period, this means that The Whiteley Clinic is in the top 2.2% of services inspected.

Summary of CQC findings for varicose veins, venous leg ulcers, venous eczema and phlebitis:

The Whiteley Clinic rated outstanding by CQC 2017 for care of patients with varicose veins, venous leg ulcers venous eczema and phlebitis

The CQC have published their summary of The Whiteley Clinic as:

“We found the service was outstanding overall, this was because;

• The leadership of the clinic was inspirational and the culture was one of striving to provide the best quality care for patients with varicose veins, venous leg ulcers, venous eczema and phlebitis.
• The clinic developed and researched its own clinical guidelines and protocols and shared this with the national and international medical community.
• Staff were competent to do their roles, were supported to develop their skills further and taught others nationally and internationally.The clinic was involved in and continued to promote research into the management of venous conditions.
• The clinic was involved in developing and promoting a charity for patients with venous leg ulcers and fund raising to support that charity.”

The report not only identified our commitment to research and providing the best care to our patients, they also noted our teaching and education. Unlike other vein clinics, The Whiteley Clinic provides research and training opportunities to junior doctors and young scientists. We also provide experience to school children who might be considering a career in medicine.

Outstanding service – Read full report

Full report of the inspection, which highlights many areas of the outstanding practice of The Whiteley Clinic can be download from: http://www.cqc.org.uk/sites/default/files/new_reports/AAAF9133.pdf